Completely compliant

Keeping our sellers, landlords, buyers and tenants safe and legally compliant in an ever evolving property landscape is high priority at Tim Russ.

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Why compliance matters when moving

Property is often your biggest investment, and the wrong paperwork can stall a sale, void a tenancy or cost you money. Through membership of leading regulatory bodies and our team’s continuous compliance training, we safeguard your interests, streamline the process and give you complete peace of mind.

Compliance overview

Propertymark Company Membership

All property services provided by our business are independently regulated, instilling confidence and assurance among consumers. View certificate

 

 

Client Money Protection Rules

As Propertymark and ARLA members your funds sit in audited, segregated accounts, fully insured against loss. View our CMP certificate and Accounting rules

Tenancy Deposit Scheme (TDS)

All deposits are registered and protected, with clear guidance for deductions and dispute resolution. View certificate

 

The Property Ombudsman (TPO)

Independent redress is available if something goes wrong—though we work hard to ensure it never does. View certificate.

 

ICO certificate

In the UK, estate agents are legally required to register with the Information Commissioner’s Office (ICO) — the independent authority responsible for upholding information rights. This obligation falls under the Data Protection Act 2018. View certificate

 

Renters’ Reform readiness

We already meet the Renters’ Rights Bill standards: fit-for-purpose homes, fair fees and transparent processes.

 

Right to Rent & ID checks

Every tenant’s status is verified, safeguarding landlords from penalties and tenants from fraud.

Fee transparency

Full fee schedules for landlords and tenants are reviewed regularly and published on our website. View fees

 

Anti-money laundering (AML)

By law we verify every seller and buyer. Checks are carried out by our partners, Lifetime Legal for a £60 (incl. VAT) fee, paid directly to them before marketing or memorandum of sale. We are required by law to conduct anti-money laundering checks on all those selling or buying a property. Whilst we retain responsibility for ensuring checks and any ongoing monitoring are carried out correctly, the initial checks are carried out on our behalf by Lifetime Legal who will contact you once you have agreed to instruct us in your sale or had an offer accepted on a property you wish to buy.

The cost of these checks is £60 (incl. VAT), which covers the cost of obtaining relevant data and any manual checks and monitoring which might be required. This fee will need to be paid by you in advance of us publishing your property (in the case of a vendor) or issuing a memorandum of sale (in the case of a buyer), directly to Lifetime Legal, and is non-refundable. We will receive a small portion of the fee taken by Lifetime Legal to compensate for our time required to assist with the provision of these checks.

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