Testimonials

leftI’ve had an excellent experience dealing with Laura from Tim Russ in Wendover. Everything from the phone call arranging the viewing to the move-in date and the paperwork was made incredibly enjoyable for me, always felt very customer focused and like I was the top priority. Really professional team of people who have all the answers, I’d highly recommend this agents to anybody that’s looking to rent or buy in the area. Couldn’t be happier with the service provided.

Jeannie Arm.


leftA short review but a HUGE thank you to the team at Tim Russ Wendover for all their excellent services during the sale of my late Uncle’s home. From the start and our initial contact with Nikki Stottor, we felt confident that we had chosen the right company to guide us through a difficult sale (probate) and a difficult time for us personally. Nikki’s knowledge both local and in property was impressive and we knew we were dealing with a professional company from the outset. Enter Adrian Steggals, a very calm professional and experienced person, who, when things got a bit “tricky” as they sometimes do, was excellent and so capable at keeping everything on track. Add together all the little extras they offer, excellent communications, property inspections etc etc and I would 100% recommend Tim Russ to anybody needing an Estate Agent’s services. Thanks Again ,

Terry and Angie Earl.

Dear All at Tim Russ office Wendover. I would just like to say thanks to you all for your efficient and friendly service throughout the journey of the house sale. I would not hesitate to recommend your Company to anyone. Kind regards,

Adrian Hundleby.

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We couldn’t have been more impressed with Tim Russ, and in particular, Laura Mullen, lettings manager. A most professional, efficient, responsive and committed approach to letting out our property. Thank you very much for such an outstanding service.

Alexa Maddison.

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My property in Aylesbury sold within a few days, thanks I am sure to the clever marketing policies of Tim Russ, and I got the full amount I asked for. Adrian Steggals (Assistant Manager) was SO very helpful and accommodating, giving me much more information than I had expected, and contacting everybody in the “chain” to hurry things along. He was calm, personable, and very approachable; I had every confidence in him and was always pleased to hear his voice on the phone. I would definitely recommend this company to anybody thinking of selling their home in the area – every confidence in Tim Russ (Wendover). Many thanks to a great team!

Heather McGuirl.

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Thank you to all the amazing staff at a Tim Russ, Wendover. In all your own unique ways you’ve helped us to buy a house, sell a house and organise the sale of a plot of land. Not at all easy to juggle. We really appreciate your professionalism, patience and sense of humour.

Hope you all enjoyed a lovely summer.

Best wishes,

Jayne and Neil.

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Dear Adrian,

We would both like to say thank you to you, and all the staff at Tim Russ, Wendover for the help, encouragement, advice and very friendly service given by all. Without your help , I am sure we would never have made this transfer from our much loved family home , to our very modern future home ! You have been there for us every step of the way, and always made us feel welcome whenever we came into the Office for advice, and always ready to give time to talk things through. Thank you too for suggesting and encouraging us to look at the Millmead house in the first place , for without that suggestion , I don`t think we would have even considered it !

We would certainly recommend you as Agents for anyone who is thinking of moving , but hope that we never have to do it ever again!

Yours sincerely,

Gwyneth and Jim.

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I couldn’t recommend Tim Russ highly enough. I instructed them to sell my property in a slow market, and they did everything in their power to keep the marketing fresh with up to date photographs and weekly updates. They constantly kept in touch with viewings and feedback. We got there eventually with huge thanks to the team. I would definitely use them again.

With Best Wishes,

Becky,

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Hi Adrian,

We finally completed on Friday! We are so pleased and have already spent a busy weekend their clearing much of the overgrown greenery. I just wanted to say, thank you so much for your help and support along the way, it was all truly appreciated. Thank you so much.

Chris.

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We would like to say a huge “Thank You” to Mark and his team at Tim Russ in Haddenham.

After marketing our property with two other agents and having no luck Mark was very confident that he could sell our property.

The team were professional, genuine and responsive and did everything that they promised from start to finish.

We would highly recommend Mark, Deborah and the team at Tim Russ Haddenham to all our friends and family.

Mr & Mrs Crayford

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Hello Mark and Deborah

A big thank-you from us all for your help in the marketing and sale of Mum and Dad’s house.

You got plenty of relevant viewings, kept us informed at all stages, and let us know when we needed to reconsider the price.

The buyers you found were sound and you managed to keep both parties informed and moving forwards despite some very trying circumstances.

We appreciate your tenacity, excellent customer service and extreme patience with us all over the last few weeks. Nothing has been too much trouble for you.

We are happy to recommend you to future sellers. Many thanks from

Tom, Margaret, Yvonne and Juliet

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Dear Adrian,

We are most appreciative of the exceptional way you have handled our sale and your professionalism shown throughout the process. Your regular communications and advice have helped to make it virtually stress free. Our thanks also go to other members of your staff who have been involved.

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I would like to thank all the staff at Tim Russ for both the help and support in the selling of my home and the purchase of my new home. My contact with Nicky in valuing and preparing the brochure information for marketing, through to meeting all the sales team so they were familiar with the property prior to viewings was a smooth process. Once a buyer had been found Adrian was extremely helpful in guiding and negotiating through what could have been difficult issues and managed to achieve a successful closure on both sale and purchase.

Lyn.

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To everyone at Tim Russ Wendover,

Thank you for all your help in getting my house sold. You are the only Estate Agent I would recommend using in Wendover.

Warmest Wishes, Monica.

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Great experience, good communication and honest. I would fully recommend and work with again : ) Thanks.

Rebecca Matthews

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Dear Adrian

I understand the sale of my brother-in-law’s house (which I have been dealing with on his behalf) was successfully completed yesterday, and I am writing to express my personal thanks for the manner in which you have conducted the sale including in particular the various problems that arose between initial agreement and eventual completion.

As you know, my brother-in-law asked me to take over responsibility for dealing with the sale once terms were agreed, in view of my experience as a Chartered Surveyor in London, and whilst a number of complications arose during the months between finding the buyer and completing the sale, these were all successfully negotiated – in my opinion as a result of your excellent and professional conduct of the proceedings.

I am happy to confirm I will certainly recommend your services to anyone seeking to buy or sell within your area, and take this opportunity to thank you personally for your help – it’s been a pleasure dealing with you on this sale.

Kind regards,

Graham Marks FRICS
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Tim Russ is by far the best letting agency I have ever experienced. I felt very well looked after by their professional and supportive staff, who were a delight to speak to. Tim Russ has set a new gold standard in what I expect from letting agencies everywhere, thank you.

Tim K

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Just wanted to say a big thank you to all the team at Tim Russ, Wendover and in particular Adrian, Kate and Sue for their amazing efforts in selling my home. From the initial valuation through to completion they were really on the ball and worked so hard on my behalf to secure a sale. Adrian was particularly helpful in discussing options of how to best market my home and I always felt I was in “safe hands”. They have a very friendly approach but really get the job done and I would highly recommend them.

Thanks again

Jayne

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Thank you Laura for your handling of our property let and finding us such great tenants. Your helpful & friendly manner was very appreciated

Jo & Ricky Garrido

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Hi Kathi and Sue, I’m just so happy and delighted that you have, yet again, provided me with a Landlords’ dream tenant!… I can’t believe that we are already into our 10th year with you!

Sanjay

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Laura has been a fantastic agent from the get go. We have never felt such professionalism & care from an agent before and would love to highlight what an asset she is to your team and your company. Though we are pleased with our move to London, the only regret is that we cannot take Laura with us as our agent again to manage our rented flat! Thank you for all of your help, Laura!

Maya S-Sleft

To Adrian and all at Tim Russ,

Thank you so much for everything you have done to make our experience of buying a house straight forward and stress free. We have really appreciated the phone calls and updates from Adrian and will definitely remember Tim Russ when it’s time to sell.

Rachael and Greg, Wendover.

leftThank you very much for the services provided by Tim Russ agents in effecting the sale of our house. We are delighted with the Wendover office and greatly appreciate the continuity of support and dialogue from Adrian and the team.

Mr & Mrs Stuart-Prince, Wendover.

leftDear Juliet,

Maureen, Lee and I would like to thank all the staff at Tim Russ CSP, regarding the sale of Valeside, in particular yourself. The performance of Tim Russ was exemplary, during a difficult time for sales. Your team are always extremely professional, positive and encouraging. Our dealings with Tim Russ& Company have been a totally enjoyable experience and we wish you all every success in the future.

Ray Perry, Chalfont St Peter.

Thank you for all your help in the sale of our house in Flackwell Heath. It was a frustratingly slow and tortuous process, due in great part to the tardiness of the conveyance solicitors! We are grateful for all of your support and for keeping ourselves and our buyers updated.

Mrs Bradfield. Flackwell Heath.

leftGill at Tim Russ in Beaconsfield provided us with excellent service during the sale of our property. She was very professional, efficient and helpful, answering all of our questions and acting promptly when required, which is very much appreciated – highly recommended.

Mr Brian Uphill, Penn.

The staff at Tim Russ & Company handled the sale of our property in Beaconsfield to very high standards, We feel our sale was not only handled professionally but also on a personal level and treat us with respect in a kind and caring manner.

Mr & Mrs Green, Beaconsfield.

leftI entered this house sale totally disliking and distrusting estate agents , based on perhaps 6 house moves spread over 40 years , so I was a little tempted to try Purple bricks , so I organised valuations from 3 local agents and PB , actually after the presentations by the local agents I was convinced that they were likely to get us a higher price than PB and I cancelled them .

So , about the presentations by the local agents , well , they were all quite good except one was a little posh for me and his valuation was low ……….that left Tim Russ and one other . I was very impressed by Mark’s enthusiasm to take on and sell our property , he really made me feel he wanted to get it and knew he could sell it additionally he came across as a nice ,down to earth guy who would relate well with viewers . However the other guy was also very good but represented a bit of a one man band and overall I felt Tim Russ had a better backroom team than him and actually that proved to be a key point ,because it was Judy who took the call when our buyer made their bid . Had I been with PB and received that bid I would have accepted it , but Judy didn’t ,she used her experience ,held the moment , ”didn’t feel the offer would be acceptable ” and bang , the buyer upped the bid to the asking price and in that one moment effectively earnt us the agent fees .

So about Mark , well to me selling your house and getting to exchange is like trying to swim across a pond of thick custard ……………Mark can swim in custard !

He combines 30 yrs of experience ,enthusiasm, excellent communication skills and great people skills to get on with everybody in the chain , early on it was obvious that viewers liked him and opened up so he got the full story and those skills working thro’ the chain allowed him to get information from agents , solicitors and buyers , spot problems and try to liaise on solutions .

Of course we didn’t see everything that went on , but I clearly got the impression that Mark pushed ,nudged ,caressed and managed our sale thro’ that custard and got it exchanged , perhaps 2 weeks before it would have happened or maybe stalled .

Additionally he’s been a great sounding board , you saw me drop in a few times for a chat , at low points or edgy moments thro’ the sale he was a voice of calm and reason ,that helped us stay relatively calm .

So there clearly are good agents and Mark is definitely one , most of my previous experience was with bigger offices in towns , whereas in a small village office you get to deal with the main man and not a junior sales asst .

So , thank you very much to the Tim Russ CSG operation for selling our bungalow ,it’s been a very good experience ,definitely value for money and we do and will recommend you to anybody who comes up on our radar .

Best Regards,

Ian Lawrence.

leftDear Kathi & Sue.

Thank you so much for sorting out the ‘gate problem’ so efficiently last week!

Also, many thanks for being a delight to deal with during the pre-let process.

Very warm wishes,

Denise.

leftDear Laura.

A huge thank you for being so efficient and helpful in renting out 5 Court Lawns.

After a difficult 3 months last year we came to you under recommendation and you managed to rent it out within 2 weeks. All went very smoothly as far as we are concerned, and we would not hesitate to recommend you to any family or friends.

We do appreciate what a lot of hard work goes into renting properties.

We wish you all the very best.

Kind regards,

Alex and Francis.left

Jo and I wanted to drop you an email to say how impressed we have been with Tim Russ (Laura in particular) throughout our time at the property. We have dealt with Laura from the start and she has been absolutely fantastic throughout. We couldn’t speak highly enough of her and I know that our landlords share the same view. It’s refreshing dealing with an agent (on the letting side) who is so organised and goes the extra mile. We have both had bad experiences in the past. We originally contacted Tim Russ to view another property but Laura showed us Elvaston separately, which we obviously loved as soon as we saw it. It’s a shame that we have to leave. We may move back to the area to buy and will certainly contact you guys if we do.

leftWe sold our house through the Beaconsfield office of Tim Russ within the first week of it being on the market. We were treated very professionally and, at times, sympathetically as our initial house purchase wasn’t so easy! Scott, the agent who dealt with us, managed the sale well and dealt with the whole chain up and down to make sure that things were kept moving and that we were up-to-date with the latest information. We eventually bought a house through the Tim Russ as well and again, we found the service to be professional and friendly. Thank you!

Mr & Mrs Hunter, Penn, Buckinghamshire

leftJonathan,

Sorry I have not been in touch sooner. We have been here two weeks now and are delighted with our new home.

Claire and I were delighted by the quality of your service. I think it is true to say that we would not have found the buyers without you and equally true to say that the chain would have collapsed without your energy and perseverance.

Steve Edwards

leftJonathan – I must say big thanks to you for your superb work on the sale….from beginning to the present point.

You’ve made me feel confident that Brook Cottage was in safe hands with you and the frustrating later detail was deftly handled by you, too…so thank you.

Rod Mckenzie

leftThroughout our search for a new house to rent in the local area, Sue Withey, Senior Lettings Negotiator at Tim Russ simply could not do enough to support us.

As we were relocating, Sue took time out to go beyond the house search to make our move as smooth and hassle free as possible.

We couldn’t have been in better hands professionally or personally and have no hesitation in highly recommending Sue and the Tim Russ Team.

Mr Holmes

leftLaura was brilliant to work with as our letting agent. She was diligent in following any questions we had up and quick to reply to all emails.

Laura made our year of renting a breeze with her professionalism and kindness. We would not hesitate to contact Tim Russ for any of

our real estate needs in the future.”

Thank you for everything Laura, it has been such a pleasure working with you in what could have been a trying first year as parents.

leftDear Laura,

Just a brief note to thank you and Tim Russ for the friendly, helpful, conscientious service and care we have received with regards to the preparation, marketing and letting of the two flats since August 2016. In particular, your selection and organising of the trades who did great work on the Prestwood flat prior to letting, and your on-going management of the tenants has saved us a lot of time work and worry.

It is also reassuring being able to pick up the phone and know you will be there to help with queries or concerns.

Many thanks and best wishes

Alun Walters

leftDear Mark, Judi & Maria,

Thank you so much for all your efforts to sell our home and finally get it through to exchange of contracts. It must have been very frustrating but you all proved to be absolute stars.

Thank you again.

Linda & David Hilton. Pear Tree Cottage, Chalfont St Giles.

leftTo dear Nicky, Sue, Susan, Tony & the rest of the team,

Just a quick note to say many thanks for your patience, perseverance, pleasantness and professionalism over the past year whilst marketing and selling Thorncoft for us. You restored our faith in Estate Agents and we would be happy to unreservedly recommend you (in fact, we already have, to a friend near Wendover!). With your help, we have now realised our dream and have been able to rescue 2 dogs, 3 rabbits, 2 ponies and 21 sheep so far! Wishing you all the very best for the future.

Kind regards

Nigel & Cheryl Habben & our 28 furry / woolly pets!

leftAs a first-time seller, I was apprehensive about the process (amidst Brexit!). Tim Russ & Company in Beaconsfield guided me through the sale of my flat with efficiency, positivity and lots of expertise. When I lost my first potential buyer post-Brexit, Tim Russ did everything to secure a second buyer within an extremely short time frame. I greatly appreciated the degree of communication, always via phone and email, and always felt that Tim Russ genuinely cared about the sale and completion of my property.

Thank you so much,