Complaints procedure

Complaints Handling

If you require any further information regarding Complaints Handling or if your complaint relates to one of the offices, please contact one of our Area Directors/Branch Managers who will be able to provide you with guidance.

• Beaconsfield
• Hazlemere
• Princes Risborough
• Thame
• Wendover
• Tim Russ Prime

If your complaint is regarding one of the Branch Managers, then please contact Vince Courtney at the Beaconsfield office by email: v.courtney@timruss.co.uk or by telephone: 01494 689413.